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FAQ Page

Answers to some frequently asked questions

For further information phone us on 84314233 or contact us via email admin@stgeorgecakes.com

General/Payment

Why should I order at St George Cakes and Gelati?

We have been baking traditional Italian cakes since 1971 and have perfected the recipes to produce authentic Italian flavours. You won’t be disappointed when placing your order with us!

What are St George Cakes & Gelati's opening hours?

Monday – Friday 8am-5pm
Saturday 8am – 1pm
Sunday 9am – 10am (Pick-up only)

Where do I pick up my order from?

204 Portrush Road Trinity Gardens 5068.

Can I have my order delivered?

Yes! Orders over $50 can be delivered.
A delivery fee from $30 will be charged for metropolitan areas and country areas $60-90.

Is a deposit required when placing an order?

If your order total is between $50-100, then a 30% deposit is required.
If your order total is over $100, a 50% deposit is required.

What if I need to cancel my order?

If an order needs to be cancelled, we require 48 hours notice with only a 50% return on your deposit.

Ordering

How much notice is required for an order?

When ordering a specialty cake, a minimum of 4 days notice is required however this may vary depending on the filling of the cake and decoration.

When ordering assorted continental cakes a minimum of 24 hours notice is required however cakes are always on hand for shopfront purchases.

What cake fillings does St George Cakes offer?

Continental
Strawberries and cream
Jam and cream
Tiramisu
Triple choc delight
Chocolate fudge
Chocolate mud
White chocolate mud

How do I know which size cake to order?

Our cake sizes range from an 8″ onwards, catering for 10-300 people.

What do I do if I have an allergy to nuts/gluten/lactose etc?

When placing your order mention your allergy to one of our staff members and a note will be taken when your order is placed.

Can I make an appointment to talk to the cake decorator about my cake?

Of course! When placing your order, just ask our friendly staff to make you an appointment to speak with our cake decorator.

Other

How do I become part of the St George Cakes team?

Email us at admin@stgeorgecakes.com.au with your resume and we’ll get back to if there are any positions available.

Does my cake need to be refrigerated?

Yes it does, unless you have been advised otherwise by a staff member.

Please note that all online orders are picked up in-store. If you would prefer delivery, please indicate this during checkout. We will contact you after processing your order to arrange this. Dismiss

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